Booking Policy

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Payment:

All bookings require payment prior to scheduled class and for products sold in studio. Payments can be made via website or in studio, we accept both cash and card in studio.

• All bookings made with bank transfer require payment confirmation within two (2) hours of scheduling to secure your spot.

• If payment is not received within this time frame, the booking will be automatically canceled, and your spot may be offered to another client.

• Confirmation should be sent to admin@livstuidiosbahamas.com.

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Last-Minute Bookings:

Bookings made less than 24 hours before a class must be confirmed with payment immediately to secure the spot.

 

Cancellation Policy:

1. Cancellations 24 Hours or More Before Class:

Clients may cancel their booking up to 24 hours before the scheduled class without penalty.

If payment has already been made, a credit will be applied to your account for future bookings. No refunds will be issued.

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Refund Policy:

All payments for services or products are final. We do not offer refunds once a service or product has been paid for. Please ensure you are fully committed before completing your purchase.

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Cancellations Less Than 24 Hours Before Class:

Cancellations made within 24 hours of the scheduled class will result in a forfeiture of payment, except in the case of a medical emergency or other extenuating circumstances. Documentation may be required for consideration of class credit.

Last-minute cancellations prevent other clients from booking and disrupt the schedule. Please be mindful of this when making changes to your booking.

 

Day-Of Cancellations or No-Shows:

Same-day cancellations and no-shows will result in the full class fee being charged, with no credits or refunds given, unless due to a documented medical emergency.

 

Rebooking Policy:

1.Rebooking After Cancellation:

If you cancel 24 hours or more before a class and have already made payment, you will receive a credit for the amount paid. This credit can be applied toward rebooking another class within 30 days of the original cancellation.

To use your credit for rebooking, simply log into our booking platform or contact the studio directly, and the credit will be applied automatically.

 

Rebooking Window:

All credits must be used within 30 days of the original class date. After this period, any unused credit will expire and cannot be refunded or reapplied.

 

Late Arrivals:

If you are more than 10 minutes late for a class, we reserve the right to forfeit your spot, with no refund or credit issued.